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FAQ

Frequently asked questions

WHAT ABOUT THE GAP THAT WOULD FORM BETWEEN THE MATTRESS AND THE FOAM?

Due to the construction of the foam and the way it will sit on the bed, the foam will not shift at all. Additionally, use of the zippered mattress cover (provided in your Biggabed package), in combination with a mattress topper and fitted bottom sheet will keep the mattress extension snug.



HOW DO I SET UP THE BIGGABED FRAME?

A written step-by-step guide is available on our Installation Guide page. Don't want to install it yourself? Just choose Installation as your delivery method!



I'M WORRIED ABOUT HOW WELL SUPPORTED THE FRAME WILL FEEL.

Don’t be! The design has been stress tested for safety and weight-bearing capabilities. It will feel as stable as the dorm bed frame.



DO YOU HAVE ANY DISCOUNTS?

We often run giveaways and sales - make sure to follow us on Instagram @biggabed to keep up with the latest news. We also do bulk discounts! If you feel you are part of an organization, such as a superblock, sports team, or club that would qualify for a bulk discount, please fill out our contact form.



WON'T THE FOAM MATTRESS EXTENDER AND MATTRESS TOPPER GET DIRTY?

All packages include a waterproof, sanitation mattress cover that must be used.



HOW DO I GET MY BIGGABED AT THE START OF EACH YEAR, AND WHAT DO I DO WITH IT AT THE END OF THE YEAR?

You'll have the choice between delivery to your room and installation. Please check out the Package Info page for more about each of these choices. ​ We'll organize a time at the end of your rental period to come to pick up your Biggabed package from you, completely free!



WHAT IF I'M STAYING FOR GRADUATION / SENIOR WEEK?

That's definitely the one week of the year you'll be needing the most sleep, so we want to make sure you still have your Biggabed! If you're staying for graduation / senior week, please note that at checkout, and we will contact you for special arrangements.



WHAT SIZE SHEETS SHOULD I USE?

For the Midd Kid Biggabed, we recommend using Full-XL sheets. Queen sheets will also work, although there will likely be some extra material, and deep pocket Full-sized sheets should work as well, although they may be very tight. For the Slightly Biggabed, we recommend Full-size sheets. For the Bigg-est Bed, we recommend Queen size sheets.



WHEN CAN I EXPECT TO GET MY BED?

If you order before August 9th, you'll get your bed during move-in weekend. If you order after August 9th and before September 14th, you'll get your bed as soon as possible if we have the inventory available, and by the third week of school at the latest.