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FAQ

Frequently asked questions

WHAT ABOUT THE GAP THAT WOULD FORM BETWEEN THE MATTRESS AND THE FOAM?

Due to the construction of the foam and the way it will sit on the bed, the foam will not shift at all. Additionally, use of the zippered mattress cover (provided in your Bigg-A-Bed package), in combination with a mattress topper and fitted bottom sheet will keep the mattress extension snug.



HOW DO I SET UP THE BIGG-A-BED FRAME?

A written step-by-step guide is available on our Installation Guide page. Don't want to install it yourself? Just choose Installation as your delivery method!



I'M WORRIED ABOUT HOW WELL SUPPORTED THE FRAME WILL FEEL.

Don’t be! The design has been stress tested for safety and weight-bearing capabilities. It will feel as stable as the dorm bed frame.



DO YOU HAVE ANY DISCOUNTS?

We do bulk discounts! If you feel you are part of an organization, such as a superblock, sports team, or club that would qualify for a bulk discount, please fill out our contact form.



WON'T THE FOAM MATTRESS EXTENDER AND MATTRESS TOPPER GET DIRTY?

All packages that include the foam mattress extension or a mattress topper will also include a waterproof mattress cover that must be used. These waterproof mattress covers will be thoroughly cleaned and replaced as needed.



HOW DO I GET MY BIGG-A-BED AT THE START OF EACH YEAR, AND WHAT DO I DO WITH IT AT THE END OF THE YEAR?

You'll have three options when you go to checkout: pickup, delivery, and installation. Please check out the Package Info page for more about each of these choices. ​ We'll organize a time at the end of the year to come to pick up your bed from you, completely free!



WHAT IF I WANT TO BRING MY OWN MATTRESS?

There will be a package option that includes only the Bigg-A-Bed frame system. For an additional fee, we can also store your college-provided mattress, and return it at the end of the year.



WHAT IF I'M STAYING FOR GRADUATION / SENIOR WEEK?

That's definitely the one week of the year you'll be needing the most sleep, so we want to make sure you still have your Bigg-A-Bed! If you're staying for graduation / senior week, please note that at checkout, and we will contact you for special arrangements.



WHAT SIZE SHEETS SHOULD I USE?

We recommend using Full-XL sheets. Queen sheets will also work, and deep pocket Full-sized sheets should work as well. For the Slightly Bigg-A-Bed, we recommend Full-size sheets.